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Arrival & Departure
What are the check-in and check-out times?

On the day of arrival, your accommodation will be available from 3.30 pm. If you arrive earlier, you can park one car at your accommodation from 11.00 am. Your camping pitch will be available from 1.00 pm. The private toilet and shower facilities will be cleaned by Duinrell on your day of arrival between 12.00 and 3.00 pm.

Check-out time for your accommodation is 10.30 am; before then, please place your key in the key box at the barrier. At the campsite, you may remain on your pitch until 12.00 pm.

Cars may remain on the holiday park until the check-out time at the latest. This is 10.30 am for accommodation and 12.00 pm for the campsite.

Is your vehicle/campervan/caravan wider than 2 metres? If so, when leaving Duinrell, turn left at the ‘through traffic’ sign.

Until what time can I check in at Duinrell?
You can check in during the reception's opening hours. Arriving later? No problem. We will leave your key and arrival information with our security team. Before you travel, please check the current reception opening hours in the Duinrell app.
Can I arrive earlier on my arrival day and stay longer on my departure day?

Yes, you can. From 11:00 AM, you may check in, collect your information pack and park one car at your accommodation.

Camping guests can enter the holiday park by car from 1:00 PM. If you arrive earlier, you can temporarily park your vehicle outside Duinrell.

Your accommodation is usually not available before 3:30 PM (camping pitches from 1:00 PM), but you are welcome to start enjoying Duinrell's facilities as soon as you arrive.

Vehicles may remain on the holiday park until the check-out time:

  • 10:30 AM for accommodations
  • 12:00 PM for camping pitches

Would you like to continue using the facilities on your departure day? Please ask at reception whether late check-out or an extra night’s stay are available for a fee.

Is a late check-out possible?

Yes, a late check-out may be available, subject to availability. For camping pitches, you can request a late check-out at reception one day before departure. Prices start from €50 per pitch, allowing you to stay until 7:00 PM.

For accommodations, please enquire at reception or via [email protected] one day before departure. A late check-out costs €100 per accommodation and allows you to stay until 3:00 PM.

Would you prefer to stay an extra night? You can request this at reception one day before departure. An additional overnight stay costs €150 per night, subject to availability.

What about payment when I book a holiday at Duinrell?
If you book more than eight weeks before arrival, you must pay 25% of the total amount immediately upon booking, plus any cancellation fee. The remaining 75% of the amount is due eight weeks before arrival. For bookings made within eight weeks of arrival, you must pay the full amount immediately upon booking. When booking online, you can pay directly via iDeal. Read our terms and conditions here.
Visitors, Age Requirements & Park Rules
Can I receive visitors during my stay?

Visitors are welcome. During the amusement park's opening hours, day visitors can purchase their own admission tickets online through our webshop.

After the attractions have closed (or when no attractions are open), visitors can purchase a visitor pass from reception or security for €5.50 per person. A valid form of identification must be left as a deposit.

Day visitors must leave Duinrell before 10:30 PM. Visitors who remain on the park after 10:30 PM will be charged €50 per person upon departure.

Overnight guests are subject to an additional overnight stay fee, which can be arranged at reception. Please note that the maximum occupancy of your accommodation may not be exceeded.

Is there a minimum age requirement to stay at Duinrell?
Yes. At least one guest aged 21 years or older must be present for the entire duration of the stay for each accommodation or camping pitch.
Is smoking allowed at Duinrell?

Smoking and vaping are only permitted in the designated smoking areas. These smoking areas are marked on the Duinrell map. Smoking and vaping are not permitted anywhere else in the park, the Tiki Pool, the queues or in the accommodation (Duingalows, Lodge Tents, O’Hara’s, Residence and Oranjerie). Cigarettes are not sold at Duinrell.

Is first aid available at the holiday park?

Safety is a top priority at Duinrell. First aid facilities are available at several locations throughout the park:

  • First Aid at the Tiki Pool (accessible only to Tiki Pool visitors)
  • First Aid station near the Bumper Boats in the amusement park
  • First Aid at the gatehouse at the entrance to the holiday park

In the event of an emergency, please contact a member of staff immediately. AEDs (automated external defibrillators) are also available throughout Duinrell.

Are pets allowed at the holiday park?

A maximum of 2 pets are permitted, subject to a fee, exclusively in our Comfort* Duingalows or on the campsite. You must declare this in advance when making your booking.

*Not permitted in the 2-person Comfort Duingalows O’Hara.

Pets are also permitted in the theme park and in the woods and dune areas. Throughout Duinrell, pets must be kept on a lead and wear the Duinrell tag, available at check-in. You are required to bring and use a ‘poo bag’.

Pets are not permitted in the Reception, the Tiki Pool, the restaurants, the Plaza or the Summer Theatre.

Do you have any lockers for my luggage?
Yes, these are available for a fee and are located at the entrance to the holiday park. Please ensure your locker is empty by midnight! If not, Duinrell reserves the right to empty your locker itself.
Can I have post or a parcel delivered?
No, we don’t have a collection point. We recommend choosing a collection point in the centre of Wassenaar.
Are there any electric charging points at the holiday park?

Yes, there are. At the holiday park, there are four charging points at the Romantisch Kamp toilet block and two charging points at the Food Plaza, where you can charge your electric car using a charging card. There is a charge for using the charging points.

The charging points are connected to Last Mile Solutions. You cannot charge your car without a charging card. Charging cards are not available at Duinrell.

Can I go to the Tiki Pool every day, and how do I book a time slot?

If you are staying at Duinrell and have booked directly through Duinrell, depending on your accommodation and length of stay, you and your entire party may visit the Tiki Pool a number of times for free or at a substantial discount. Would you like to visit the Tiki Pool more often? Please ask at reception about the options. For more information, see our access regulations.

When you book the Tiki Pool, you choose a time slot for either the indoor pool or the outdoor pool (if open). It is not possible to move from the indoor pool to the outdoor pool or vice versa. See opening hours.

You can book a time slot up to one day in advance using the unique codes you’ll receive when you check in at Duinrell. It’s not possible to receive the codes or make a booking any earlier than this.

Am I allowed to have a barbecue at the holiday park?

Yes, barbecues are permitted. You must bring your own barbecue. Gas bottles are not available at Duinrell.

In the event of extreme drought or an increased risk of wildfires, Duinrell may temporarily ban the use of barbecues. This is linked to wildfire risk levels: code orange and code red.

Wi-Fi & Lost Property
Is Wi-Fi included during my stay at Duinrell?

Wi-Fi is free if you’ve booked through Duinrell. Your login details are on the practical information sheet in the noticeboard in your accommodation.

The Oranjerie and Residence have their own Wi-Fi networks. In these accommodations, you can log in using the password provided.

If you’re staying on the campsite, you’ll receive a Wi-Fi voucher during your stay that can be used for up to 6 devices at the same time.

Please note: This is a basic, low-speed Wi-Fi connection, so it is only suitable for light internet use such as emailing, WhatsApp and browsing the internet.

You can book additional Wi-Fi. These vouchers can be purchased on site at the Duinrell reception, the Superstore and the porter’s lodge.

I forgot or lost an item. Have you found my belongings?
We're happy to help. Please submit your details through our Lost & Found form, and we'll do our best to help reunite you with your belongings.
Food & Dietary Requirements
Do you offer gluten-free food options?

Yes. All snack locations have a dedicated gluten-free fryer for chips (fries) and gluten-free frikandels.

In addition, Restaurant Plaza, La Place at Duinrell Plaza, and De Schaapskooi offer a limited selection of salads and hot meals.

If you have any questions or concerns about ingredients or allergens, our staff will be happy to assist you.