Privacy statement

Personal details disclosed by visitors to this website to and at the request of Duinrell B.V. will be treated confidentially by Duinrell B.V. to the best of its ability. These personal details will not be passed on to third parties, unless this is necessary for the provision of products and/or services ordered by the visitors.

Use of personal data

By using the website of Duinrell, personal data can be left behind. For example, personal data can be left behind by booking a holiday or buying a ticket.

Posibilities for obtaining personal data

There’re different ways for visitors to leave their personal details on our  website. This is possible by the following options:


  • Buying a ticket
  • Booking a holiday
  • Fill in the reservation form
  • Subscribe for our newsletter
  • Fill in a survey for market or customer research
  • Join competitions


Personal data that is processed

When you use the website of Duinrell, the following personal data can be processed.


  • Name / Surname
  • Street + House number
  • Postal code
  • City
  • Phone number
  • Phone number (mobile)
  • Email address
  • Country
  • Birth date


Personal data will be processed for several purposes. An overview of those purposes:


  • Processing ticket purchases
  • Processing holiday bookings
  • Communication possibilities by phone or email
  • Sending personalized newsletters
  • Reaching out when someone wins a competition
  • Reacting on questions or comments


The provision of this personal data is a necessary condition. So Duinrell can fulfil the obligations on terms of the agreements concluded on the website. For example by booking an online holiday or buying tickets. For this this Duinrell needs the personal data to complete a booking or ticket order.

Use of cookies

The website of Duinrell uses online cookies. For more information about cookies, why Duinrell uses cookies and which cookies Duinrell use, read the information below.



Cookies are small text files which are saved on the device, by which the website is visited. With those cookies we gather insights about the performance of the website and the behavior of the website visitors.

There exist different types of cookies, which al have different purposes. On the website All About Cookies there is more information available about the different types of cookies.


Duinrell uses cookies for several purposes:

  • To improve the performance of the website
  • To analyze the behavior of the visitors on the website
  • For advertising purposes


On the website of Duinrell the following cookies are used.


Cookie key

Auteur of cookie

Purpose of placement

Duration of cookie



To navigate through the website.

When visitor (user) leaves the website



Analyze website behavior

24 months



To limit the number of requests.

10 minutes



To disassemble the users on the website.

24 hours


Third-party requests

Third-party requests are no cookies, but requests from third parties. For example, by adding an parameter (addition to the URL) data will be send to third parties. All the third parties requests on the website of Duinrell are shown in the following figure.


Name Request



Google Analytics


For website statistics



For advertising purposes

Piwik Analytics


For website statistics

Facebook Connect


Facilitates the sharing of page and links about Facebook

Google AdWords Conversion


For advertising purposes



Security personal data

Data agreement with Google

Duinrell values the personal data of website visitors. Therefore Duinrell automatically anonymized as many statistics as possible and has a processor agreement with Google.


Processor agreement with google

Duinrell closed a  processor agreement with Google. The ‘Amendment of data processing' is accepted on march 26, 2018.

Anonymized IP adresses

Data collected through Google Analytics is not linked to an IP address. For this, the script “{ ‘anonymize_ip’: true }” is added to the website of Duinrell.


User ID’s are switched off

It is not possible to track the behavior of the users by different devices and sessions.


SSL Certificate
The website off Duinrell uses a certified SSL certificate. This certificate is developed and distributed by COMODO Internet Security. More information about this certificate can be found on their website: The website of COMODO.



Website visitors have the option to disable the cookies. For every browser the customization options for cookies are different. There are browsers that accept the cookies for standard, but some browsers give a notification when signaling cookies. Per browser the user can change those settngs, the possibilities are shown on the following websites:



For more information about managing cookies on different devices or browsers, you can check the website of All About Cookies :



After a booking, ticket order or registration for our newsletter, we use your e-mail address for sending our (personalized) newsletters. Personalized newsletters are newsletters that refer to holidays or tickets that show similarities to previously booked holidays or purchased tickets. This way you don’t receive unnecessarily e-mails. Of course, it isn’t required to share your personal interest. When your receive our newsletter we can see if you received and opened the newsletter and if you’ve clicked on a link. You can always unsubscribe from our newsletter by a link in of the newsletters.


Questions or comments

If you have any questions or comments about Duinrell's Privacy Statement, you can contact us by telephone on +31 (0) 70 5155 255 between 9.00 and 18.00 or via e-mail address [email protected].


Last update privacy statement: may, 16th 2018

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