House rules Holiday park Duinrell

Fire or accident: In the event of fire/accident, immediately notify the fire Brigade/ambulance on the national emergency tel. no. 112 first, and then Duinrell’s management staff on park’s emergency tel. no. 0031 (0)70 5155 333.

Access

Duinrell ID: The Duinrell ID, featuring a recent passport photograph, is your personal access pass which every residential guest is required to have in their possession to gain access to the Duinrell site for the duration of their stay. The Duinrell ID should always be displayed at the entrance of the Duinrell site and you also have to be able to show the Duinrell ID at any moment during your stay.

Legal ID: During your stay, you must be able to produce your identity documents on request. Where guests are unable to produce legal ID, Duinrell reserves the right to refuse them accommodation.
Car pass: A car pass allows you to access the site with your vehicle during your stay. Your car pass, equipped with the car registration number needs to be visibly placed behind the windscreen for your car when present on the Duinrell site.

Amusement park entry: Entry to the amusement park (open April-October) is included in your stay. We request that you accompany children during their visit to the amusement park. Each attraction has its own safety requirements, which stand posted at each attraction. Please respect these.
Tiki Pool entry: Entry to the Tiki Pool depends on the time of year and the type of your stay. For more information, please refer to your booking confirmation. Children under 12 years of age will only be allowed entry to the Tiki Pool when accompanied by an adult. There are strict safety rules in effect at the Tiki Pool for each water slide. The use of a floating device (i.e. inflatable bands or life preserver) is mandatory for persons under 1.20 meter in height, regardless of any swimming diplomas possessed by the
swimmer, as well as for persons who have not received their basic swimming diploma.
Visiting guests: Before entering Duinrell, visiting guests must report to the Duinrell reception together with their host (the main tenant) and pay a lodging fee. Day guests must pay the entrance fee for the amusement park and a parking fee, and are required to leave Duinrell that same day. If they do not, Duinrell will charge a further lodging fee.
Entitled party: Duinrell is entitled to refuse entry to people, animals, vehicles and camping equipment. Instructions and decisions issued by Duinrell personnel must be followed immediately.
Arrival and departure times for Duingalows and Duinhostel: Keys will be issued from 3 p.m. On the day of departure, Duingalows or the Duinhostel must be vacated before 10.30 a.m. and keys must be returned to the Duinrell reception, or placed in the yellow letterbox, by 10.30 a.m.

Arrival and departure times lodge tents: Keys will be issued from 3 p.m. On the day of departure, lodge tents must be vacated before 12.00 noon and keys must be returned to the Duinrell reception, or placed in the yellow letterbox, by 12.00 noon.�After this time, you will be charged for an extra night’s stay.

Arrival and departure times for campsites: Campsites are ready for arrival after 1 p.m. On the day of departure, campsites must be vacated before 12 noon. After this time, you will be charged for an extra night’s stay.
Pets: Pets are allowed in several types of Comfort Extra and Comfort Plus Duingalows, as well as on the camping grounds. Pets are allowed in the amusement park and in the woodlands and dunes only if they are leashed and are well-behaved. Pets are not allowed in the Duinhostel, the restaurants, the Tiki Pool and whole Duinrell Plaza. Dogs must be leashed at all times except in the woodlands and dunes behind the ‘duinsloot’. Dog owners are required to have and use a “clean-up bag”. These are available at the Duinrell reception.

General

Recreation terms and conditions: In addition to these rules, all stays at Duinrell are subject to the Dutch recreation terms and conditions (based on the RECRON conditions for tourist locations and holiday accommodations). These can be consulted at the Duinrell reception and will be issued upon request.
Deposit: Duinrell may request a deposit. A deposit is always requested for bookings of 5 accommodations/rooms or more, as well as for last-minute bookings. A deposit of € 100.- will be asked for each Duingalow and/or room in the Duinhostel. A deposit of € 25.- per person will be asked for campsites. Duinrell will return deposits by bank transfer if the accommodations and/or the campsites are left in good repair and the park rules have been obeyed. Fill in the deposit form.
Damage: Damage to buildings, plant life and/or other property of Duinrell, as well as damages as a result of pollution to the soil, containers, or pollution of any nature, will be charged to the perpetrator(s).
Liability: Duinrell is not liable for damages, theft, loss, fire, injury or accidents of any kind. Storage lockers are available for hire at the Duinrell reception for your valuables.
Sanitary facilities: Please keep the sanitary facilities clean. Please make use of the garbage containers and sanitary boxes. Chemical toilets can be emptied at the disposal site reserved for this purpose. Drinking water is available from the taps. Drains are intended for carrying away dishwater.
Garbage: Garbage and household refuse must be placed in plastic bags and deposited in the waste containers. Bags are available from the Duinrell reception. Please dispose of glass in the special glass containers only. Chemical wastes which fall under the BACA regulations, including asbestos, paints and glues, may not be disposed of in the containers. These substances must be submitted to the municipal
refuse collectors. Spent batteries may be deposited in the box at the Duinrell reception.

Supervision and behavior

Smoking: We kindly request you not to smoke in the Duingalows. Smoking is prohibited in the Duinhostel and the public areas at Duinrell.

Alcohol, soft drugs and hard drugs: The use of soft drugs, hard drugs and excessive alcohol consumption is strictly prohibited, as is public intoxication/alcohol consumption. Upon receiving report of aggression, Duinrell will immediately speak to the parties concerned, and upon repeated reports, Duinrell will be entitled to take action.
Prohibitions: It is prohibited to dig holes and ditches, dump waste water in the soil, light up fireworks, damage or destroy trees, plants and bushes, smoke in the woodlands and/or sail on the waters

in visitors’ own boats.

Aggression: No form of aggression towards guests or Duinrell personnel will be tolerated. Upon discovery of the above, Duinrell shall notify the police and shall be entitled to immediately deny the parties concerned admittance to Duinrell.�

Noise: It is prohibited to disturb others with noise, ball games, etc. Audio equipment must not be audible outside of your own accommodation. Duinrell may immediately deny those disturbing others with nose or their behavior entry to the premises.
Night hours: The access barrier will be closed between the hours of 11 p.m. and 7 a.m. Operating motor vehicles between these times is prohibited. It is not possible to leave Duinrell by motor vehicle before 7 a.m. There will be consequences for those who ignore the above. If you arrive at Duinrell after 11 p.m., you may park your car at the P2 car park until 7 a.m.
Speed limit: The speed limit at Duinrell is 15 kph (�10 mph). The use of the horn and unnecessary use of motor vehicles is prohibited. Mopeds with a blue license plate are allowed at Duinrell, as long as the speed limit is observed. Scooters with a yellow license plate are not allowed to be driven at Duinrell. Operating all vehicles. Bicycles and go-karts are also prohibited on the premises of the amusement park and in the woodlands and dunes. Road Traffic Act is valid.
Parking: Visitors may park one car free of charge per lodging at their Duingalow or campsite. Extra cars must be parked in car park P3 at a cost of € 3.75 per car per night. A seven-person Duingalow comes with two parking spaces available, one of which is on parking lot P3. If, on the day of departure, you would like to spend the rest of the day at the amusement park, you can park your car in car park P3 free of charge

Should the above park rules be disobeyed, Duinrell is authorized to immediately deny the parties concerned.

Duinrell, puts spring in your step!